Jeff Cross and Steve Marsh Teach Residential and Commercial Marketing Techniques

CRA sponsored a new course last week, Residential and Commercial Marketing Techniques, taught by Jeff Cross and Steve Marsh. The course focused on marketing techniques geared specifically toward cleaning and restoration firms.

Jeff Cross is the senior editor of CM/Cleanfax magazine. He has more than 20 years of experience in the carpet and furniture cleaning industry, and is the former owner of a successful carpet, furniture and disaster restoration firm.

Steve has written and developed "The Competition-Free Marketing Program". Steve teaches and speaks not from theory, but from his 30 years of experience as the president of Magic Wand Services,Inc. a highly successful and profitable residential carpet and upholstery cleaning business located in California's Silicon Valley.

Steve Marsh is also a CRA Board Member.

The course was interactive and the instructors did a great job of keeping the students engaged. CRA hopes to hold more courses like this in the future.