Wednesday, August 11, 2010

Better Business Bureau investigates air duct cleaning in Northern California

Six air duct cleaning companies in Northern California were investigated by the Better Business Bureau after several complaints were filed against air duct companies for below-average services and high-pressure, misleading sales tactics. Air max III, 1st American Air, DCS Duct Cleaning Services, Elite Aircare, Maximum Aircare, and Pure Air were investigated.

The BBB set up seven investigative appointments for air duct cleanings with these companies. The results of the year-long investigation were that the cleanings performed by these firms were superficial, and the companies did indeed use aggressive tactics to sell unnecessary services and/or equipment.

Monday, August 2, 2010

CRA Welcomes Four New Members!

Four new members have joined CRA! CRA would like to welcome its most recent new members:
  1. Tom Vegter with Mold Away USA (See website)
  2. Steve Riley with Madsen Kneppers and Associates (See website)
  3. Timothy McFall with McFall Restoration/Servpro of Medford/Ashland (See website)
  4. Daniel McFall with Rainbow International of Southern Oregon and Northern California (See website)
Welcome, and please enjoy your membership with CRA!