Six air duct cleaning companies in Northern California were investigated by the Better Business Bureau after several complaints were filed against air duct companies for below-average services and high-pressure, misleading sales tactics. Air max III, 1st American Air, DCS Duct Cleaning Services, Elite Aircare, Maximum Aircare, and Pure Air were investigated.
The BBB set up seven investigative appointments for air duct cleanings with these companies. The results of the year-long investigation were that the cleanings performed by these firms were superficial, and the companies did indeed use aggressive tactics to sell unnecessary services and/or equipment.
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