On the 13th of this month, Steve Marsh of Be Competition Free and Doug Kuehne of King's Carpet Service hosted a Textile Tour at U.C. Davis. The tour introduced guests to the latest information on new textiles and fiber development. Attendees were given a tour of the U.C. Davis textile lab and also met UCD textile professors.
The tour proved to be informational and a great networking experience.
Friday, March 23, 2012
Wednesday, March 21, 2012
IICRC Board Votes to Return to Original name
IICRC release 3.19
IICRC Board Votes to Return to Original name
Keeps clean trust as the consumer-facing service mark
(VANCOUVER, Wash.) – The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announced today that the Board of Directors has voted to return the formal name of the organization to the IICRC, keeping cleantrust as the service mark of the organization. The full details surrounding the transition will be announced at the Certification Council on April 22, 2012.
“We’ve heard the feedback from registrants over the past few months and considered many options,” said IICRC Chairman Darrell Paulson. “Ultimately, the board has decided to use the IICRC as the main brand and use the cleantrust as a service mark. This allows us to honor the 40-year history of our organization, while also working to gain more awareness with end-users. We are still working through all of the details and we thank the inspection, cleaning and restoration community for their patience during this process.”
The IICRC will retain the use of the updated logo, which represents the strength and breadth of the organization. The shape reflects a globe, symbolizing the IICRC’s international status. And like the organization, the logo is made up of many different parts that are working together in a unified pattern, depicting an organization that is deep in knowledge.
“Together, this powerful brand combination of IICRC and the cleantrust, will enable us to constantly work towards our mission of identifying and promoting an international standard of care that establishes and maintains the health, safety and welfare of the built environment,” said Paulson.
Updated materials with the new IICRC logo and an updated design will gradually rollout in the coming months, including ID cards, brochures, introductory video and a new website.
(Source)
Keeps clean trust as the consumer-facing service mark
(VANCOUVER, Wash.) – The Institute of Inspection, Cleaning and Restoration Certification (IICRC) announced today that the Board of Directors has voted to return the formal name of the organization to the IICRC, keeping cleantrust as the service mark of the organization. The full details surrounding the transition will be announced at the Certification Council on April 22, 2012.
“We’ve heard the feedback from registrants over the past few months and considered many options,” said IICRC Chairman Darrell Paulson. “Ultimately, the board has decided to use the IICRC as the main brand and use the cleantrust as a service mark. This allows us to honor the 40-year history of our organization, while also working to gain more awareness with end-users. We are still working through all of the details and we thank the inspection, cleaning and restoration community for their patience during this process.”
The IICRC will retain the use of the updated logo, which represents the strength and breadth of the organization. The shape reflects a globe, symbolizing the IICRC’s international status. And like the organization, the logo is made up of many different parts that are working together in a unified pattern, depicting an organization that is deep in knowledge.
“Together, this powerful brand combination of IICRC and the cleantrust, will enable us to constantly work towards our mission of identifying and promoting an international standard of care that establishes and maintains the health, safety and welfare of the built environment,” said Paulson.
Updated materials with the new IICRC logo and an updated design will gradually rollout in the coming months, including ID cards, brochures, introductory video and a new website.
(Source)
Friday, March 2, 2012
Upcoming Conference & Events
Come visit the Cleaning and Restoration Association (CRA) at the CRA booth #210 at this year's Combined Claims Conference in Long Beach, CA.
The Combined Claims Conference, or CCC, runs from March 13-14 and is a
great opportunity for the Cleaning and Restoration Association to
represent our members and help to make them more accessible to the
insurance claims industry.
Upcoming events
- March 1-2: Meth Lab Cleanup, Santa Fe Springs, CA
- March 7-9: WRT certification course, Santa Fe Springs, CA
- March 12: Meet the Experts Free Webinar, online
- March 13-14: Combined Claims Conference (CCC), Long Beach, CA
- March 19-21: Applied Structural Drying (ASD), Rancho Cucamonga, CA
- March 28-30: WRT certification course, Phoenix, AZ
- April 2-5: AMRT certification course, Phoenix, AZ
- April 17-20: AMRT certification course, Santa Fe Springs, CA
- April 23: Meet the Experts Free Webinar, online
- April 26-27: Contents Processing & PackOut, Santa Fe Springs, CA
Wednesday, February 22, 2012
CRA Presents: Meet the Experts: What Do You Say? Part 2

The panel will cover "part
2" of the "scripts" they use to talk with consumers. Find out
what successful cleaners say on the phone when selling a job, making a quality
check call, or returning a complaint call.
What do they say to greet
customers at the house? to up-sell protector and other add-on services?
What a cleaner says to
pre-qualify a job can make a huge difference in customer satisfaction. Our
esteemed panel will share their secrets!
Panel Discussion: This
panel of experts will lead the discussion based on their over one hundred years
of combined hands-on experience:
Bill Corridan
, Prestige Carpet Care in Silicon Valley, CA
Jessika James, Prochem Systems
Educational Manager
Roby Harris, Twice as Nice in
Shasta Lake, CA
Doug Kuehne, King's Carpet Care in Lodi, CA
More information & registration
Tuesday, February 21, 2012
You're invited: UC Davis Textile Tour
Join hosts Steve Marsh of Be Competition Free and Doug Kuehne of King's Carpet Service March 13 to get the latest information on new textiles and fiber development. Attendees will tour the U.C. Davis textile lab and talk to UCD textile division professors.
Include the benefits of attending Learn something new and join us for a good time of bonding. Hors d'oeuvres served during a Q&A session with the professors. Everyone is invited to attend a no-host dinner after the tour.
Date: March 13, Tuesday
Time: 2-3:30PM
Location: UC Davis Campus, west of Sacramento, CA
Cost: CRA Members $15 / Guests $25
Pre-Registration: Required! Call the CRA office at 1-916-736-1100 or download a registration form (PDF)
**Meet no later than 1:30PM at the Amtrak Station-Davis
840 Second St., Davis, CA 95616 (corner of 2nd and H)
Include the benefits of attending Learn something new and join us for a good time of bonding. Hors d'oeuvres served during a Q&A session with the professors. Everyone is invited to attend a no-host dinner after the tour.
Date: March 13, Tuesday
Time: 2-3:30PM
Location: UC Davis Campus, west of Sacramento, CA
Cost: CRA Members $15 / Guests $25
Pre-Registration: Required! Call the CRA office at 1-916-736-1100 or download a registration form (PDF)
**Meet no later than 1:30PM at the Amtrak Station-Davis
840 Second St., Davis, CA 95616 (corner of 2nd and H)
Friday, February 3, 2012
The CRA Website Gets a Mini Makeover
We've made some improvements to CRA's website recently, including adding a drop-down menu for easier navigation. The navigation in the Members-Only section has also been approved - so if you are a member, please log in and check it out!
Southern California Regional Meeting: Hoarding and Biohazards with Cory Chalmers
Join us — members and non-members alike — for the Cleaning and Restoration Association (CRA)
Southern California Regional Meeting. Cory Chalmers, featured expert on
A&E's hit series Hoarders, will present "Hoarding and Biohazards."
Topics of discussion will include suicides, decomposition, miscellaneous
trauma, the psychology behind hoarding, types of hoarders, working with
hoarders and hidden dangers within hoarded homes. Please visit the CRA
website at www.CRAssociation.org for course details and registration.
Also in the month of February, CRA will be conducting the following courses:
- Asbestos Building Inspector course in Sacramento, instructed by Mark Ayers
- AMRT course in our new Phoenix training location
- Trauma Scene Cleanup course in Santa Fe Springs, CA, instructed by Kent Berg (immediately followed by a Methamphe tamine Residue Cleanup course on May 1-2.)
For information on CRA membership, call (916) 736-1100 ext. 302, e-mail JGermond@CRAssociation.org, or visit www.CRAssociation.org.
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